Contact Us

Last updated: 17 September 2026

We'd love to hear from you. For any questions about your complaint draft, payments, refunds, or your account, send us a message below.

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Write to us at contact@consumerbuddy.in.

Consumer Buddy

Email: contact@consumerbuddy.in
Support hours: Monday–Friday, 10:00–18:00 IST

We aim to respond to all queries within 2 business days. For payment or refund issues, please include your registered email and the date of the transaction so we can locate it quickly.

Grievance officer

In accordance with the Consumer Protection (E-Commerce) Rules, 2020 and the Information Technology Act, 2000, any grievance regarding this website, a transaction, or your data may be addressed to our Grievance Officer:

Name: Aman Agarwal
Email: contact@consumerbuddy.in

We will acknowledge every grievance within 48 hours of receipt and endeavour to resolve it within one month, in line with the timelines prescribed under applicable law.